Frequently Asked Questions

Everything you need to know about shopping with RMJ USA

What is the standard shipping time for orders within the USA?

Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout for those who need their fashion essentials sooner.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our Returns Portal to start your exchange or refund process.

How do I know which size to order?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as fit can vary between different styles and collections.

Are the materials used in RMJ USA products sustainable?

RMJ USA is committed to ethical fashion. We source premium, durable fabrics and work with manufacturers who prioritize sustainable production methods whenever possible.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Can I track my order once it has been shipped?

Yes! Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.